Experts

Experts receive:

• support from internship facilitators in defining and scoping a problem topic for a team of students

• four weeks of collaborative engagement from a full-time team of selected college students eager to work on a relevant problem topic

• flexibility in scheduling meetings with their students.

• regular updates on the progress of their team's model and analysis throughout the experience

• advice and collegial interactions with experienced mentors from previous program events

• insights into their own system or subject area of expertise they may not have otherwise gained, such as unidentified risks and undocumented assumptions

• all work products from their team, including a showcase presentation, presentation recording, and MP models developed during the experience

• access to free Monterey Phoenix digital products, developments, and updates

• continued access to the internship digital workspace to keep in touch with their students and MP coaches for at least a year

Time commitment:

• Preparation activities prior to the on-site portion of the experience (~6 hours, including ~2 hours interacting with facilitators)

• On-site participation (excepting extenuating circumstances) (2-3 hours/week for four weeks)

Availability:

• Attend regular meetings with their students

• Provide a means for students to reach them if they have a question or two between meetings

Mentoring:

• Familiarize students with their problem topic

• Bring the motivation, context, analysis question, and baseline behavior narrative (a step-by-step narrative of a normal, expected sequence of events for an operation or work flow)

• Engage the students in critical thinking about the problem, asking probing questions such as “why do you think that is?” and “what could go wrong”?

• Answer general questions about what it is like to work in their field of expertise

• Remind the students to use “customer language” that assumes no familiarity with MP

Experts are welcome to partner with a colleague and divide the responsibilities to meet time commitments. They are welcome but not required to learn Monterey Phoenix.  Expert mentors are like customers, and student teams are like solution developers. The goal is for each mentor to uncover properties of their system or process that violate internal expectations (i.e., assumptions) through interactions with the student team.